Last Updated: 28th November 2025
At Infrax, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our networking solutions and services.
1. Information We Collect
a. Personal Information
We may collect personal details that you voluntarily provide, including:
Name
Email address
Phone number
Company/organization name
Service-related information
Inquiry or support request details
b. Technical Information
When you visit our website, we may collect non-personal data such as:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Cookies and usage data
2. How We Use Your Information
We use the collected data to:
Provide and improve our networking solutions
Respond to inquiries and customer support requests
Manage appointments and service requests
Enhance website performance and user experience
Send service updates, notifications, and promotional messages (only when permitted)
Maintain security and prevent fraud
Comply with legal obligations
3. Cookies & Tracking Technologies
Infrax may use cookies and other tracking tools to:
Improve website functionality
Analyze performance and usage patterns
Personalize the browsing experience
You can choose to disable cookies in your browser settings.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information only in these cases:
With trusted service providers that assist in operations (hosting, analytics, etc.)
To comply with laws, legal processes, or governmental requests
To protect Infrax’s rights, security, or property
During business transfers such as mergers or acquisitions
5. Data Security
Infrax uses industry-standard security measures to protect your information.
However, no online data transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.
6. Your Rights
Depending on your region, you may have the right to:
Access the information we store
Request correction of inaccurate details
Request deletion of your personal data
Opt-out of marketing communications
Restrict or object to certain data processing activities
To exercise these rights, contact us using the details provided below.
7. Third-Party Services
Our website may use or integrate third-party tools for analytics, communication, and performance enhancement. These third parties may have their own privacy policies. We recommend reviewing their policies when interacting with those services.
8. Links to External Websites
Infrax is not responsible for the content or privacy practices of external websites that may be linked from our website.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.
10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us:
Infrax – Networking Solutions
